
We deliver fast, reliable and accurate online results. Our experienced team will
guide you through the process from designing your questionnaire to interpreting
your results.
Whether you're looking to gauge the opinions of your customers, employees, visitors
to your website, or our panel members, we are confident we can help.
Clients typically come to us with a problem that need solving. We recommend the
solution we see fit (sometimes it's not online!), and how best to proceed.
We can assist in the process of questionnaire design if required. Once you are happy
with your questionnaire, we put it through a rigorous testing process before inviting
respondents to participate (whether they're our panel or your database/customers).
Data collection can take as little as 12 hours, or as long as you require (the longer
it's open, the better the data quality is, as a general rule of thumb).
Once we have the required number of people answering the questionnaire, we will
then send you the results in the format you request (usually SPSS or Excel). This
typically takes a day to process.
We get told time and time again our real value comes from the speed with which we
turn projects around, and of course, the value for money we aim to deliver.
Call us on
01932 345278 to find out more.
We offer the following types on online studies:
Panel-based: Members of our panel answer your questions.
This is most often (and most cost effectively) a nationally representative sample
(matching census data), although we do cater for sub-groups (managers, mothers,
students, etc). Costs start at £2,450 for a 10 minute questionnaire. Good for PR,
advertising, concept testing and getting a quick "feel for the market".
Omnibus: Our panel, 1000 nationally representative
responses. Good for clients who have only a handful of questions, and are looking
for a cost effective solution. The questionnaire is shared with many clients (hence
the concept of buying "seats" on a "bus"). See
current promotion
Customer Satisfaction: Your customers' opinion after
a sale is just as valuable as beforehand. You may think a sale equals a happy customer
but that isn’t always the case. Keep your customers coming back to you by constantly
tweaking your product or service to meet their expectations – ask us how.
Website Surveys: More and more business is either
done through the world wide web or is prompted by it. With so many companies being
online now you cannot afford for your website not to be working for you. Make sure
you are converting as much of your website traffic as possible into sales, sometimes
the smallest changes can make the biggest impact.
Employee Surveys: Staff turnover costs companies
millions of pounds a year. You can't prevent it happening entirely but you can certainly
reduce it with an insight into what your employees are genuinely thinking about
their work environment. We host your surveys and they are completely confidential
so your employees will feel comfortable and able to be honest without reprisal.
Other survey types: Usage & Attitude, Tracking Studies.